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The post office staff was here yesterday to do a check on Iris and her broken finger. He took photo of the packagings - the bubble wrap, the external box, Iris's box, and the cushioning in her box. He intitally wanted to take her back to his office, but I stopped him from doing that.
The inspection took about half an hour, mainly spent by the post office staff taking photos of the packaging and her damaged finger. I was informed that Singapore Post Office would do up a damage assessment report and send it together with the photo to the Post office in Japan. The Japan post office needs to endorse the report. After that they would provide me with the damage assessment report. This would take about one week or so.
The post office staff was here yesterday to do a check on Iris and her broken finger. He took photo of the packagings - the bubble wrap, the external box, Iris's box, and the cushioning in her box. He intitally wanted to take her back to his office, but I stopped him from doing that.
The inspection took about half an hour, mainly spent by the post office staff taking photos of the packaging and her damaged finger. I was informed that Singapore Post Office would do up a damage assessment report and send it together with the photo to the Post office in Japan. The Japan post office needs to endorse the report. After that they would provide me with the damage assessment report. This would take about one week or so.
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